Winter 25/26: Host/ Busser

POWDR • Copper Mountain, CO

6d • $15 • Onsite

About The Position

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility. Coordinate the efficient flow of business through the dining room and surrounding areas; be conscious of flow for servers and kitchen alike. Assists in coordinating efficient clearing and re-setting of the dining areas. This includes continual rotation of job duties that include but are not limited to: Host, bussing, guest service, food expediting, food handling, food runner, bar backing, sanitation and cleanliness standards, snow removal, stocking, dining room side work, trash removal, dishwashing, etc. Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently. If bar backing must be able to assist with the lifting of kegs for up to 150 lbs. Ability to be on one’s feet for excessive time periods of up to 6 hours.

Requirements

• Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently.
• If bar backing must be able to assist with the lifting of kegs for up to 150 lbs.
• Ability to be on one’s feet for excessive time periods of up to 6 hours
• Must own non-slip shoes
• Must be at least 18 years old
• Is honest and has the highest integrity
• Is able to handle and manage confidential information
• Professional appearance.
• Adheres to all grooming guidelines
• Follows established policies and procedures
• Is supportive of Core Values
• Sets the example for others and is above reproach
• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Is organized in tasks.
• Sees projects through to the finish.
• Has good follow-through and makes it a habit of getting back to people on issues.
• Can handle fast paced, potentially high-pressure environment
• Is flexible with hours and days of work
• Is able to work any hours of the day, any days of the week
• Prioritizes and re-prioritizes personal time and work, to have good balance in life

Nice To Haves

• Ability to prioritize, organize and manage multiple projects and tasks simultaneously
• Excellent decision making ability
• Excellent people skills
• Ability to show self-initiative
• Ability to work within a team atmosphere

Responsibilities

• Balance seat counts for servers
• Seat in a manner that best benefits kitchen: spread out seating so that it is even throughout the meal period
• Seat guests in a friendly manner as soon as possible, deliver menus
• Act as a liaison between server, front door and management
• Buss tables and re-set as needed
• Assist with bar backing duties when needed as restocking supplies, cleaning glassware, changing kegs, replace alcohol product, restock garnishes
• Support members through teamwork and mutual respect
• Be sure our guests have what they need (menu, water)
• Clear all plates, silverware and glassware in a friendly manor immediately
• Re-fill water and drinks as needed
• Clean-up as needed
• Answer inquiries from guests
• Let guests know in a positive way when they may be seated if they do not have a reservation
• Make the guest feel welcome
• Engage in small talk
• Smile always
• Host shall be available to our guests and employees at all times
• Answer all incoming phone calls in a timely, professional and courteous manner
• Host position is empowered to serve it up, fix it up with a monetary limit to be decided upon by the manager of the unit
• Clock in for your shift once appearance requirements are met and in uniform
• Turn on the lights
• Go through reservations, make sure servers are seated fairly and also timed correctly
• Listen to all messages, return all phone calls both from phone answering machine
• Be sure doors are unlocked and windows are clean
• Music system and TVs on, appropriate station and volume
• Attend daily staff meeting
• Check with Manger for any special events
• Be sure to receive mountain information, keep available for our guests
• Be sure restaurant is ready to open before seating guests
• Be sure host stand is well equipped and clean
• Clean menus
• Sufficient wrapped silverware for the day’s business
• Sanitizer bucket with clean rag stored in the liquid
• Prepare wait list, have it ready to go
• Check printer paper on all POS systems
• Check credit card paper and ribbon, be sure to have a back-up
• Maintain work area, keep it clean and organized
• Prepare seating chart and assign server sections
• Review the shift with MOD
• Proper food and beverage service (specific to style of restaurant).
• Proper sequence of service (specific to individual restaurant).

Benefits

• season pass for employees/dependents and privileges at several other resorts
• Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees