Hospitality Team Member

Tender Greens-posted 3 months ago

Entry Level

Berkeley, CA

1,001-5,000 employees

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As a Hospitality Team Member at Tender Greens, you are responsible for achieving our mission of providing each guest with a truly wonderful experience. You will act as a brand ambassador and deliver exceptional hospitality and service. This includes greeting guests in a friendly manner, assisting them with placing orders, taking telephone orders, mastering menu knowledge, making and serving beverages, delivering food, and maintaining a clean and inviting space. You will also be responsible for maintaining a safe working environment and exemplifying the company culture by working as a team to achieve company goals.

Act as a brand ambassador and deliver exceptional hospitality and service.
Greet guests in a friendly manner and ensure they are served quickly, efficiently, and accurately.
Assist guests with placing orders by guiding them through the menu and processing payments.
Take telephone orders and prepare take out orders.
Master and maintain menu knowledge, including food restrictions and popular dishes.
Make and serve fresh non-alcoholic and alcoholic beverages.
Deliver food to guests and refill drinks quickly and accurately.
Engage guests in light conversation when appropriate.
Maintain a clean and inviting space for guests by clearing and sanitizing tables.
Uphold restroom cleanliness and restock supplies.
Set up, stock, clean, and maintain all service stations.
Understand and comply with safety policies and standards.
Practice safe food handling and sanitation procedures.
Support other areas of the restaurant as necessary.
Maintain a professional appearance according to the Company’s Uniform Policy.
Perform other job duties as assigned by Manager.

A warm, helpful, hospitable, and guest-focused nature.
Restaurant or retail experience is helpful, but not necessary.
Ability to approach work with a sense of fun while delivering outstanding results.
Ability to thrive in a fast-paced environment.
Ability to communicate effectively in English.
A high level of resourcefulness in solving problems and taking initiative.
Ability to understand and meet restaurant standards for health, safety, and excellence.
Ability to comply with all company policies, processes, and standards.
Must be eligible to work in the United States.
Must be a minimum of 18 years old.
Ability to work a flexible schedule based on restaurant needs.
Food handler's card may be required according to local and/or state regulations.
Responsible Beverage Service Certification may be required according to local and/or state regulations.

Competitive pay + tips.
Free meals during shifts and 50% discount while off the clock.
Opportunities for development and growth.
A fun and inspiring work environment.

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