Hospitality Supervisor / Concessions Supervisor @ San Diego Convention Center

Sodexo S A • San Diego, CA

137d • $24

About The Position

The Hospitality Supervisor - Concessions is responsible for ensuring that guests receive an exceptional level of service by supervising Quick Serve staff and supporting the Quick Serve operations at all points of sale. They will assign tasks and delegate responsibilities to Quick Serve Leads and will monitor servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from Sodexo Live!'s Quick Serve menu. Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained.

Requirements

• High school diploma or equivalent.
• College degree or combination of education and work experience to support on-the-job effectiveness.
• 1-2 years supervisory experience in a fast-paced foodservice facility preferred.
• Ability to understand written and oral direction and to communicate same with others.
• Ability to promote and participate in a team environment.
• Ability to work independently and in a high stress, fast paced environment.
• Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.

Nice To Haves

• Basic math skills (1 year preferred).

Responsibilities

• Supervise and support Quick Serve staff in providing outstanding service to all customers.
• Perform duties according to Sodexo Live! procedure for opening and closing Quick Serve locations at start and close of business.
• Work with Warehouse, Culinary and Operations teams to ensure all points of sale are properly stocked and supplied.
• Assist in the training of Quick Serve staff; Observe, model and coach all guest service standards.
• Ensure that all Quick Serve workers are present, in proper uniform and that all are well groomed; Delegate and assign responsibilities.
• Ensure that responsible alcoholic beverage procedures are implemented and enforced throughout the venue.
• Be fully knowledgeable of Quick Serve menu items; Assist in educating concession staff and serve as an information resource for any questions they may have.
• Follow all Sodexo Live! practices for safe food handling and proper hygiene, including wearing gloves, keeping hair tied back, hand washing, cross-contamination, etc.; Perform duties in accordance with ServSafe guidelines.

Benefits

• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees