Hospitality Specialist

Leisure Living•Whitehall, MI

1d•$14•Onsite

About The Position

Hospitality Specialist White Lake Assisted Living & Memory Care Overview: Location: 6827 Whitehall Rd, Whitehall, MI 49461 Position: Hospitality Specialist Job Type: Part Time Schedule: 20 hours per week. Every other weekend and holiday required Pay: $14 Benefits: Wages on Demand - Daily pay available POSITION SUMMARY Responsible for providing a welcoming environment for residents, guests, staff, and vendors.

Requirements

High school diploma/GED required.
Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software.
Ability to multi-task, prioritize and work with minimal supervision
Effective oral and written communication skills
Professional telephone etiquette and customer service skills
Superior communication and interpersonal skills
Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community
Developed organizational skills
Ability to problem solve and demonstrate good judgement
Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor
Promote teamwork by working with coworkers in a positive and cooperative manner
Ability to maintain a high level of confidentiality
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Must work to demonstrate Leisure Living Management Values: Live and work each day with purpose Accept accountability and demonstrate responsibility Embrace lifelong learning Promote mutual respect Display transparency Appreciate diversity Practice forgiveness Be thankful

Responsibilities

Answer main entry door in a timely fashion and follow screening protocols for any person entering the community
Answer phones, as needed
Clean, disinfect and straighten main common area, which may include but not be limited to: Sanitize entry way, include door handles, keypad, and other hard surfaces
Assist Life Enrichment with setting up, cleaning/sanitizing, and monitoring throughout visits for residents
Participate in resident engagement activities as directed by Life Enrichment
Maintain front porch appearance, by tidying up, water plants, sweeping, etc
Sort mail for distribution
Promote positive relationships with residents, staff, and visitors
Perform any other duties as requested within the scope of responsibility and requirements of the job.