R.O. -Hospitality Specialist - Night Audit

Capital VacationsBranson, MO
57d

About The Position

Opportunity for career advancement in a fast paced growth oriented organization The Hospitality Specialist Night Auditor is responsible for all EOD accounting functions and communications with the security team to ensure the safety of our guests At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team

Requirements

  • High School Diploma/GED
  • One year experience working as Night Auditor is preferred
  • One year Hotel Front Desk experience

Responsibilities

  • Greets guests courteously and registers guests into the resort
  • Assists with the maintenance and control of room inventory and availability
  • Possesses knowledge of all resort services reservation and billing system resorts cash and credit card policies and procedures and reosrt products rates and special programs
  • Answers company telephone or switchboard promptly and in a professional manner
  • Ensures that all transactions for the day of the audit are accounted for and processed correctly in the property management and relevant computer systems
  • Ensures that all reports are printed and distributed to relevant departments head of department and corporate
  • Distributes guest administrative mail and packages
  • Possesses knowledge of the resort emergency procedures and how to implement them
  • Completes check in packages and procedures for each guestowner
  • Completes check out procedures for guestowner
  • Works closely with all departments to ensure guest satisfaction
  • Assists guests with inquiries requests and complaints
  • Maintains a professional and neat working area
  • Maintains a professional and neat appearance while on duty
  • Performs all related duties as assigned

Benefits

  • Competitive Salary
  • Paid Time Off and Paid Holidays
  • Career Growth
  • Medical/Dental with employer contribuition
  • Voluntary Life Insurance Disability and Aflac Insurance
  • Company paid life insurance and long term disability
  • 401 k retirement plan
  • Travel Perks to Resort Locations
  • Company Perks Program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Accommodation

Education Level

High school or GED

Number of Employees

501-1,000 employees

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