About The Position

Greets, screens and provides way finding assistance while also acting as an informational resource to patients, visitors, staff and vendors.

Requirements

  • High school or equivalent (GED).
  • One year of customer service experience in a professional business environment dealing with the public in person and on the phone.
  • Competent in use of Microsoft Office computer applications.

Responsibilities

  • As the first point of contact, creates a polished and positive first impression in welcoming of patients, visitors and employees entering Concord Hospital.
  • Screens all patients, visitors and staff entering the building as appropriate and directed by Administration.
  • Provides way finding assistance for patients, visitors, vendors, or staff, either in person or on the telephone.
  • May push patients in wheel chairs to their destination within the hospital.
  • Acts as an informational resource to patients, visitors, vendors, and staff either in person, telephone, or via e-mail.
  • Supports the department's special programs and initiatives.
  • Participates and engages in department and division activities.
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