About The Position

We are seeking a motivated and detail-orientated Hospitality Management Intern to join our team at Aramark at Virginia Tech Athletics. The role is ideal for someone pursuing a career in hospitality and event management and looking to gain hands-on experience in a fast paced, customer-focused team environment. This position will be involved in all aspects of the business including finance, supply chain, IT, HR and operations. Availability to work evenings, weekends, and holidays as required by event schedule. This position will report to the Director of Operations.

Requirements

  • Currently pursuing a Bachelor’s degree in Business, Hospitality Management, Operations, or a related field.
  • Strong organizational and problem-solving skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); experience with POS systems a plus.
  • Availability to work evenings, weekends, and holidays as required by event schedule.

Nice To Haves

  • experience with POS systems

Responsibilities

  • Assist in planning out each sport including menu planning, setup, ordering, staffing
  • Assist in day-to-day operations including setup, execution and breakdown during events.
  • Support inventory management, vendor coordination, and supply chain logistics including weekly location audits.
  • Monitor and evaluate concession stand performance along with IT department, to identify areas for efficiency and service improvements.
  • Assist in scheduling, training, and supervising seasonal concessions staff.
  • Assist with compiling commission reports and paying vendors
  • Collaborating with Finance and IT, collect and analyze sales, labor, and customer satisfaction data to support operational decisions and suggest improvement initiatives
  • Ensure compliance with health, safety, and sanitation standards.
  • Manage post-event reporting including compiling information from all departments to present to General Manager on a weekly basis.

Benefits

  • Real-world experience in concessions operations and venue management.
  • Exposure to logistics, inventory, staffing, and guest service strategy.
  • Opportunity to contribute to high-profile events and network with industry professionals.
  • Development of leadership and analytical skills in a dynamic environment.
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