Hospitality Maintenance Technician (Full Time Term)

Turner Enterprises Inc.•Raton, NM

51d•Onsite

About The Position

As a Hospitality Maintenance Technician, you will play a critical role in ensuring that all guest spaces at Vermejo Headquarters are impeccably maintained to provide an exceptional guest experience. Working as part of the Maintenance Division, you will perform diverse tasks that include carpentry, plumbing, electrical work, vehicle maintenance, landscaping, water system testing, and operation. Your primary focus will be maintaining guest facilities and ensuring that Vermejo’s high standards for cleanliness, functionality, and service are consistently met.

Requirements

A minimum of 2 years of maintenance or facilities management experience, in a hospitality or commercial setting.
Proficiency in HVAC, plumbing, and electrical repairs.
Basic carpentry and painting skills.
Ability to diagnose and resolve maintenance issues quickly.
This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment. Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.

Nice To Haves

High school diploma or general education degree (GED).
Experience with Microsoft Office.
EPA or HVAC certification preferred; willingness to obtain additional certifications as needed.
Experience working in a luxury hospitality setting.

Responsibilities

Performing regular walk-throughs of guest buildings and grounds to proactively identify and resolve deficiencies before they affect the guest experience.
Addressing maintenance issues promptly via the work order system and following directives from the Hospitality Facilities Manager and other managers as needed.
Maintaining the cleanliness and presentation of rooms, offices, lodges, and public areas, ensuring all spaces meet Vermejo’s superior standards.
Assisting with annual deep cleaning of guest facilities and off-season cleaning of seasonal employee housing.
Acting as a liaison between guests and the Maintenance Division to resolve issues quickly and efficiently.
Communicating professionally and courteously with guests, ensuring all interactions align with Vermejo’s commitment to superior service.
Staying informed about guest arrivals, departures, stay-overs, and events to anticipate and address hospitality needs. Coordinating with the Front Office regarding event schedules and off-site guest needs.
Collaborating with department managers, including Rooms, Front Desk, and Guest Services, to address any guest-related maintenance issues.
Attending weekly meetings with department managers to plan for upcoming events and operational needs.
Supporting groundskeeping operations, including landscaping and off-site event setups. Ensuring cleanliness and orderliness of off-site guest event areas as required.
Operating and maintaining maintenance equipment, power tools, and some heavy machinery safely and effectively.
Staying updated on the use of eco-friendly cleaning supplies and proper handling of hazardous materials.
Maintaining a safe environment for both staff and guests through adherence to safety protocols.
Monitoring water systems and performing testing to ensure compliance with quality standards.
Working a flexible 5-day schedule, including weekends (Saturdays and Sundays).
Participating in a rotating 24-hour "on-call" schedule, with additional responsibilities as required for guest service needs.
All other duties as assigned.