Hospitality Guest Experience Specialist

The Woodhouse Day SpaRoseville, MN
24d$16 - $20

About The Position

Looking for a place where your vibe, voice, and attention to detail actually matter? Where you get to make someone’s day—every day? We’re hiring Full-Time and Part-Time Spa Concierge team members who are all about great energy, amazing service, and a little everyday magic. We are specifically seeking those with evening and weekend availability. As our Spa Concierge, you’re the first smile guests see and the calm energy they feel. You’ll help create a one-of-a-kind experience that’s thoughtful, seamless, and totally relaxing. We train you in The Woodhouse Way —our signature approach to luxury + care—so you feel confident and supported from day one. This is more than a front desk job—it’s a front-row seat to a feel-good, people-first culture. At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth. Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Responsibilities

  • Welcoming guests with warmth and style
  • Making check-ins smooth and special
  • Setting the vibe—lighting, music, scent, and smiles
  • Answering calls like a pro (always with a great attitude)
  • Remembering the little things—like their favorite drink or birthday
  • Supporting the team and keeping everything running like clockwork

Benefits

  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Paid vacation + healthcare (for full-time)
  • Discounts on spa services + products (yes, please)
  • Paid training
  • Gorgeous, state-of-the-art workspace

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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