Hospitality General - J1

McKibbon Hospitality•Beach, MS

About The Position

The Hospitality General J1 Associate will gain comprehensive experience by rotating through multiple departments within the hotel. This role includes both front-of-house responsibilities—directly engaging with guests—and back-of-house operations in the food and beverage, housekeeping, and laundry departments. The ideal candidate will be a strong communicator with a welcoming and professional demeanor, committed to delivering excellent guest service. Success in this role involves anticipating and addressing guest needs efficiently while upholding the McKibbon Guiding Principles.

Requirements

A high school diploma or equivalent vocational training certificate
Experience working at a hotel establishment (highly desired)
Proficiency with computers
The ability to provide excellent customer service and maintain a professional demeanor at all times
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.

Nice To Haves

Great verbal and written communication skills
The ability to create a fun and supportive working environment

Responsibilities

Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Train with and learn Food and Beverage operations.
Learn the housekeeping and laundry roles and assist as needed based on occupancy.