Chick-fil-A Hospitality Director / Manager

Chick-fil-A•Jefferson City, MO

41d

About The Position

At Chick-fil-A Jefferson City, being part of our team is more than just a job; it's an opportunity for people of all ages and backgrounds to learn life and business skills. In our restaurant, as a member of the Leadeship team, you will work alongside the Owner/Operator and the entire leadership team to shape the culture and performance of our organization so that we can create our "Remarkable" food and deliver a renowned customer experience. We are fully dedicated to directly leading our teams and helping you develop their future and achieve their goals. Leaders are made here at the Chick-fil-A Jefferson City. If you want to be a part of a Leadership team led by professionals with decades of experience and shares a sense of community and service, then join our team! As a Hospitality Director you will lead daily Front of House operations. You will collaborate with team members and other restaurant leads to ensure performance goals are achieved through excellent communication and motivation. Principle focus areas include leading the team in customer service, order taking, cash handling, staff placement, ensuring efficient flow of operation to meet demand and providing world class customer service. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Strategic thinker
Goal-oriented
Tech-savvy
Continuous improvement mindset
Great communicator both in handling difficult situations and a diverse team
Mature, dependable and results-oriented
Ability to work in a team environment
Ability to work in a fast paced environment requiring multi-tasking
Very detailed oriented & keenly observant
Self-starter, creative and flexible
Good business sense, achiever
Strong project/time management skills
Proven history of consistently performing at a high level
Unquestionable integrity and represents Chick-fil-A well
Passionate about building relationships with guests and fellow team members
Servant spirit with strong sense of stewardship
Prior leadership experience is required

Nice To Haves

Restaurant leadership experience is preferred but not required
Bilingual (Spanish/English)

Responsibilities

Lead daily Front of House operations
Collaborate with team members and other restaurant leads to ensure performance goals are achieved through excellent communication and motivation
Lead the team in customer service, order taking, cash handling, staff placement
Ensure efficient flow of operation to meet demand
Provide world class customer service