Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot • MD

96d • $35,000 - $65,000

About The Position

Join Destination Knot as a Hotel Reservations Specialist and help clients plan their perfect stays. You’ll handle hospitality customer service, provide hotel booking support, and guide travelers through the reservation process—all from your home office.

Requirements

• Strong customer service and hospitality communication skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet connection
• Experience in hotel reservations, hospitality service, or guest relations is a plus

Responsibilities

• Assist clients with hotel reservations, hospitality services, and travel planning
• Provide accurate details on hotel amenities, pricing, and availability
• Manage and update booking details and guest profiles
• Communicate promptly and professionally via phone, email, and online platforms

Benefits

• Flexible remote schedule
• Full training and access to travel booking systems
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and hospitality perks

What This Job Offers