Hospitality Coordinator

Reis-Nichols Jewelers • Indianapolis, IN

2d

About The Position

About the Role Reis-Nichols Jewelers has been a successful locally owned business for over a century and we are growing! We are seeking a poised, service-driven Hospitality Coordinator to create a welcoming and memorable experience for every guest who visits our luxury jewelry showroom. This role is the first impression of the Reis-Nichols brand — ensuring clients feel genuinely cared for, attended to, and immersed in an elevated environment from the moment they arrive. If you are warm, polished, detail-oriented, and passionate about exceptional service, this is a wonderful opportunity to be part of a collaborative, client-focused team. Successful performance in this role may provide opportunities for advancement into the sales team or other key roles.

Requirements

• Experience in hospitality, luxury retail, fine dining, hotel guest services, or a similar client-facing role
• Warm, gracious, and polished communication style
• Strong attention to detail with a passion for presentation and environment
• Ability to multitask in a very fast-paced, service-focused setting
• A team-oriented mindset with a natural desire to help others
• Professional appearance and demeanor
• Reliable, dependable, and committed to excellence

Responsibilities

• Greet and welcome clients with professionalism, warmth, and attentiveness
• Create an inviting showroom atmosphere, ensuring the environment reflects our luxury standards
• Offer refreshments and anticipate guest needs to provide an exceptional hospitality experience
• Assist in coordinating client appointments and managing traffic flow throughout the showroom
• Support sales and management teams with client hosting during events and private appointments
• Maintain high standards of presentation and cleanliness in guest-facing areas
• Provide concierge-style support, including light administrative or coordination duties as needed
• Build positive relationships with repeat clients and VIP guests

Benefits

• Join a highly respected luxury brand with a strong commitment to client service
• Work in a beautiful, refined environment
• Be part of a supportive, collaborative team culture and Best Places to Work award winner
• Opportunities for professional growth and development
• Competitive benefits package including generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed