Hospitality Attendant | Mechanicsburg Fairfield Inn

SHANER • Mechanicsburg, PA

110d

About The Position

The position involves working in a hospitality environment where flexibility in scheduling is essential. The role requires handling guest interactions, ensuring satisfaction, and maintaining cleanliness and quality standards throughout daily tasks. Responsibilities include observing safety and food handling procedures, assisting with inventories, and following maintenance and cleaning schedules. Additional duties may be assigned as needed.

Requirements

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of local activities and attractions appropriate for clientele.

Nice To Haves

• Bilingual English/Spanish a plus.
• Food safety certification preferred.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Welcome, greet and interact with guests in the breakfast and lobby area.
• Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line.
• Prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

What This Job Offers

• Career Level: Entry Level