Hospitality Assistant (2026 season)

Big Top EventsMadison, WI
2dOnsite

About The Position

Hospitality Assistants have a direct impact on the customer experience at Breese Stevens Field. They will work in our luxury suite areas and exclusive ticketed areas. Often, they will be catering to important community and industry partners, so a high-level of professionalism and customer service is required. Hospitality Assistants are expected to have great customer service skills and assist Leads in ensuring that buffets are set, filled, and clean for the duration of the event. Hospitality Assistants are expected to maintain knowledge of storage areas related to needs of hospitality areas and retrieving food. Must maintain a clean and professional appearance. Maintain a positive, safe, and fun work environment. Additional tasks as requested by management. Hospitality Assistants are hired for the outdoor event season at Breese Stevens Field which typically runs from mid-May to late October. This is a part-time, hourly position with scheduled hours generally occurring in the late afternoon and evening, including weekdays, and weekends. BIG TOP EVENTS LLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Requirements

  • Ability to stand and walk for extended periods of time (~ 3-5 hours/shift)
  • Must be able to effectively communicate with kitchen staff and guests.
  • Must be able to lift 20lbs.

Responsibilities

  • Oversee the buffets in assigned hospitality locations around the stadium.
  • Monitor food warmer temperatures and the availability of menu items.
  • Ensure buffets, utensils, and condiment areas are filled, clean, and well-organized.
  • Work with Hospitality Leads and the beverage management team to stock suites and club areas prior to event start.
  • Under guidance of F&B Management, maintain cleanliness and health standards in accordance with guidelines set forth by the Dept. of Public Health.
  • Maintain knowledge of storage areas related to needs of hospitality areas and retrieving food.
  • Maintain a clean and professional appearance.
  • Maintain a positive, safe, and fun work environment.
  • Additional tasks as requested by management.
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