Hospitality Aide

PACS
Onsite

About The Position

Medical Hill Healthcare is hiring a Hospitality Aide. This full-time position involves supporting the facility's administrative structure, reporting incidents and changes in resident conditions to the charge nurse, answering phones, assisting residents and staff with errands, and performing secretarial tasks like copying and filing. The role also includes maintaining the order and cleanliness of resident rooms and common areas such as utility rooms, showers, resident bathrooms, day rooms, and break rooms. The parent organization, PACS, founded in 2013, is dedicated to revolutionizing post-acute healthcare and support services across the country, operating through hundreds of independent subsidiaries. PACS emphasizes a mission-driven care model that combines national resources with local decision-making and is committed to diversity and inclusion, basing employment decisions on qualifications, merit, and business needs.

Responsibilities

  • Become familiar with the facility’s administrative structure as introduced in the pre-training orientation session
  • Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur
  • Report all changes in the resident’s condition to the Nurse Supervisor/Charge Nurse as soon as practical
  • Answer phone (especially during mealtimes)
  • Assist with errand of residents/staff
  • Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested
  • Straighten resident closets/drawers – label resident belongings
  • Complete personal belonging form
  • Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.)
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