Hospital Unit Coordinator

University of California San Francisco•San Francisco, CA

About The Position

The Hospital Unit Service Coordinator (HUSC), under direction of the Patient Care Unit Manger, Nursing Supervisor or Charge Nurse, functions as the focal communications source within the patient care unit and performs administrative functions directed toward positive patient care outcomes. All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner. Duties to include: Answering phones Receives and relays messages from patients, families and staff to the appropriate personnel in a timely manner Labels, assembles, and maintains all patient charts in functional order, to include filing reports of procedures, studies, tests, etc., and chart thinning as necessary. Keep charts in proper location. Dismantles patient chart and prepares for delivery to Medical Records in a timely manner. Ensures completion of medical record. Completes all forms and requisitions related to charges/billing including organizing and mailing/sending out patient services Orders/tracks supplies. Ensures Emergency supplies are up to date Data Entry The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Experience in a health care setting
Knowledge of medical terminology
Previous database/data entry experience
Demonstrated customer service skills/experience
Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population
Ability to work in a busy, team-oriented environment
Ability to understand and communicate effectively in English both orally and in writing
Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division)
Ability to prioritize and coordinate multiple tasks
Ability to satisfactorily perform job duties as defined in the job description
Willingness to be taught/learn new skills
Basic computer skills

Nice To Haves

Previous experience in similar role

Responsibilities

Answering phones
Receives and relays messages from patients, families and staff to the appropriate personnel in a timely manner
Labels, assembles, and maintains all patient charts in functional order, to include filing reports of procedures, studies, tests, etc., and chart thinning as necessary.
Keep charts in proper location.
Dismantles patient chart and prepares for delivery to Medical Records in a timely manner.
Ensures completion of medical record.
Completes all forms and requisitions related to charges/billing including organizing and mailing/sending out patient services
Orders/tracks supplies.
Ensures Emergency supplies are up to date
Data Entry