Hospital Support Services Administrator (0941 Manager VI) - Department of Public Health

City and County of San Francisco • San Francisco, CA

3d

About The Position

Under the general direction of the Deputy Chief Operating Officer, Zuckerberg San Francisco General Hospital and Trauma Center, the Hospital Support Services Administrator (0941 Manager VI) directs the planning, budgeting, evaluation, quality, selection, contracting, implementation, and overall operations of ZSFG Hospital Support Services systems and projects. Additionally, the Administrator ensures all assigned areas meet or exceed all applicable regulatory and Joint Commission requirements. The Hospital Support Services Administrator (0941 Manager VI) performs the following essential job functions: Directs and supervises ZSFG Hospital Support Services including Environmental Services, Food and Nutritional Services, Environmental Health & Safety, Environment of Care, Emergency Management, Linen Department, Messengers & Mailroom, and Bio-Medical Engineering. Leads the development and maintenance of service delivery standards, quality measures, productivity standards, customer satisfaction standards, and labor relations aligned with the values, mission, and strategic plan of ZSFG and the Department of Public Health. Uses the Joint Commission Leadership Standards and the Centers for Medicare and Medicaid Services Conditions of Participation to ensure compliance with all regulatory elements of performance related to Facilities Services and Support Services. Works with various hospital departments, including Regulatory, Nursing, Environment of Care, and Risk Management to develop and implement plans of correction when necessary. Oversees Environment of Care (EOC) in managing risks, addressing safety issues, and continuous performance improvement in ensuring a safe environment for patients, visitors, staff, volunteers, and the surrounding community. The EOC program encompasses the following seven programs: Safety Management, Security Management, Hazardous Materials and Waste Management, Medical Equipment Management, Utility Systems Management, Life Safety Management, and Emergency Management. Supports the Facilities Advisory Board in planning and prioritization of space administration, equipment procurement, and improvement projects. Represents Support Services on Expanded Exec, Performance Improvement and Patient Safety Committee, EMR Planning, Capital Oversight, ALCC, Education & Orientation, and others as assigned. The Hospital Support Services Administrator (0941 Manager VI) performs other duties as assigned/required.

Requirements

• Education : Possession of a bachelor's degree from an accredited college or university
• Experience : Four (4) years managing support services in a hospital or health care setting, including food and nutrition, environmental services, environmental health and safety, biomedical engineering, emergency management, or materials management, of which all must include supervision of professionals.
• Education Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis. One (1) year is equivalent to thirty (30) semester or forty-five (45) quarter units. One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Nice To Haves

• Experience leading operations in an Acute care and/or Trauma hospital
• Experience working with federal, state, and local regulations related to safety, occupational and environmental health, and workers compensation (i.e. OSHA, TJC accreditation, NFPA, CCR Titles 8 and 22)
• Possession of a master’s degree in business, public health, public administration, health administration, or a related field

Responsibilities

• Directs and supervises ZSFG Hospital Support Services including Environmental Services, Food and Nutritional Services, Environmental Health & Safety, Environment of Care, Emergency Management, Linen Department, Messengers & Mailroom, and Bio-Medical Engineering.
• Leads the development and maintenance of service delivery standards, quality measures, productivity standards, customer satisfaction standards, and labor relations aligned with the values, mission, and strategic plan of ZSFG and the Department of Public Health.
• Uses the Joint Commission Leadership Standards and the Centers for Medicare and Medicaid Services Conditions of Participation to ensure compliance with all regulatory elements of performance related to Facilities Services and Support Services.
• Works with various hospital departments, including Regulatory, Nursing, Environment of Care, and Risk Management to develop and implement plans of correction when necessary.
• Oversees Environment of Care (EOC) in managing risks, addressing safety issues, and continuous performance improvement in ensuring a safe environment for patients, visitors, staff, volunteers, and the surrounding community.
• Supports the Facilities Advisory Board in planning and prioritization of space administration, equipment procurement, and improvement projects.
• Represents Support Services on Expanded Exec, Performance Improvement and Patient Safety Committee, EMR Planning, Capital Oversight, ALCC, Education & Orientation, and others as assigned.

Benefits

• Becoming a City employee means being a part of a team that cares about making a difference.
• Your work will shape both the present and future of San Francisco.
• When you work for the City, you’re choosing a job with purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees