Hospital Sterilizer Decontamination Field Technician

STERIS•Shreveport, LA

About The Position

A day in the life You start from home in your company van, head to a local hospital, and meet with clinical staff to align on the day’s priorities. You prepare the chamber cleaning system, measure and mix chemicals, check pressures, and run the cleaning process on large sterilizers that keep patients safe. Throughout the day, you document your work on a smartphone and laptop, update customers on status and next steps, and coordinate with STERIS scheduling to plan your next route. If you spot issues beyond cleaning, you troubleshoot and connect with the right STERIS contact to ensure timely resolution. What you will handle Serve as a trusted, first point of contact for hospital clients, delivering proactive, professional communication and fast issue resolution. Advise customers on preventive cleaning needs, timing, and equipment details; build rapport with decision makers to promote sterilizer services. Perform chamber and sterilizer cleaning: change and adjust chemicals, monitor the process, maintain proper pressures, repair and maintain chamber cleaning equipment, and handle, transport, and dispose of chemicals according to safety protocols. Work closely with the Scheduling Team, your Supervisor, and customers to map efficient routes and meet coverage and service standards across your territory. Troubleshoot and escalate equipment or system concerns to the appropriate experts. Use a company-issued smartphone, laptop, and software for documentation, reporting, and administrative tasks. Safeguard and maintain the company vehicle, tools, equipment, and parts inventory; escalate maintenance needs to keep everything safe and effective. Schedule and travel This is a field service role with very frequent travel, roughly 75%. Most trips are within a few hours by van you keep at home, with occasional travel to other territories, sometimes by plane. Shifts vary (morning, afternoon, night), include some weekend days, and require flexibility to support customer needs. Overnight travel may reach up to 50%. What you bring High school diploma or GED. Three years of work experience, including at least one year in a technical or service field such as sterile processing, mechanical, electrical, plumbing, HVAC, construction, or automotive. An associate degree, relevant certifications, or military experience may be considered toward the minimum experience. Valid driver’s license. Ability to work flexible hours, including overtime and weekends, with up to 50% overnight travel. Comfort with basic computer and smartphone use. Strong interpersonal and customer communication skills. Organized, resourceful problem solver who can work independently without supervision. Tools, support, and benefits Market-competitive pay. Extensive paid time off plus nine additional holidays. Comprehensive medical, dental, and vision benefits. Company vehicle, plus company cell phone and laptop. Tools, equipment, and uniforms provided. Short- and long-term disability coverage. 401(k) with company match. Maternity and paternal leave. Optional add-ons and discounts, including pet insurance. Tuition reimbursement and ongoing education programs. Excellent advancement potential and a stable, long-term career path.

Requirements

High school diploma or GED.
Three years of work experience, including at least one year in a technical or service field such as sterile processing, mechanical, electrical, plumbing, HVAC, construction, or automotive.
An associate degree, relevant certifications, or military experience may be considered toward the minimum experience.
Valid driver’s license.
Ability to work flexible hours, including overtime and weekends, with up to 50% overnight travel.
Comfort with basic computer and smartphone use.
Strong interpersonal and customer communication skills.
Organized, resourceful problem solver who can work independently without supervision.

Responsibilities

Serve as a trusted, first point of contact for hospital clients, delivering proactive, professional communication and fast issue resolution.
Advise customers on preventive cleaning needs, timing, and equipment details; build rapport with decision makers to promote sterilizer services.
Perform chamber and sterilizer cleaning: change and adjust chemicals, monitor the process, maintain proper pressures, repair and maintain chamber cleaning equipment, and handle, transport, and dispose of chemicals according to safety protocols.
Work closely with the Scheduling Team, your Supervisor, and customers to map efficient routes and meet coverage and service standards across your territory.
Troubleshoot and escalate equipment or system concerns to the appropriate experts.
Use a company-issued smartphone, laptop, and software for documentation, reporting, and administrative tasks.
Safeguard and maintain the company vehicle, tools, equipment, and parts inventory; escalate maintenance needs to keep everything safe and effective.