About The Position

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.

Requirements

  • High school diploma or general education degree (GED) Required.
  • Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client.
  • Must be at least 21 years of age due to vehicle leasing contract requirements.
  • Must maintain a valid driver's license at all times.
  • Pass annual/semiannual MVR check.
  • Must complete the Wheelchair Safety Training course provided by Towne Park as applicable.
  • One to three months related experience and/or training; or equivalent combination of education and experience.
  • Must be able to drive manual transmission.

Responsibilities

  • Shuttles guests to appropriate places that are approved by manager and the client contact.
  • Must be able to learn and remember pick-up and destination points.
  • Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc.
  • Communicates by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers.
  • Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor.
  • Uses guest last name at all times when appropriate.
  • Maintains accuracy and composure while under pressure.
  • Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc.
  • Monitors vehicle condition and records malfunctioning items or damage and submits to manager.
  • Protects guest confidentiality in accordance with HIPPA requirements.
  • Maintains the security of client financial and identifying information.
  • Checks wheelchairs for safe operation prior to each use and must clean wheelchairs after each use.
  • Assists patrons with entering and exiting the vehicle.

Benefits

  • Employees are eligible to enroll in medical, dental, and vision insurance.
  • Accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
  • Company-paid basic life and AD&D insurance.
  • Short-term and long-term disability.
  • 401k retirement savings plan.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Administrative and Support Services

Education Level

High school or GED

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