Hospital Services Swing Technician (Floater)

Stericycle • Milwaukee, WI

79d • $21

About The Position

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Under management’s direction, the Hospital Services Swing worker travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various Stericycle programs. This includes, but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Fills in for other Team Members who are on vacation, sick, leave, etc. Assists Supervisor, as needed, covers schedules and locations, which may vary based on coverage required.

Requirements

• 2+ years of industry related experience in a customer service capacity preferred.
• Demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
• May require mandatory immunizations and credentialing based on customer requirements.
• Must possess a valid driver’s license.
• Must possess reliable transportation to travel between customer facilities.
• Must reside within reasonable commuting distance of primary customer base, based on business needs.
• Demonstrates ability to work independently and with little supervision.
• Demonstrates knowledge of computer software applications including spreadsheets and application-based programs to track daily KPI’s.

Responsibilities

• Primary back up for Hospital Services Technicians.
• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services.
• Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• May travel to customers in assigned area to proactively resolve customer service questions and issues.
• Maintains a rigid collection and service schedule.
• May assist with installs as required.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

Benefits

• Health care program that includes medical, dental, vision, and prescription coverage.
• Healthcare and dependent care flexible spending accounts.
• Life and accidental death and dismemberment insurance.
• Employee assistance program.
• Tuition reimbursement.
• Paid vacation and sick time.
• 401(k) plan.
• Employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees