Hospital Services Coordinator/Logistics Driver

Blood Bank of Delmarva•Newark, DE

19h

About The Position

The Hospital Services Coordinator/Logistics Driver is responsible for the safe, reliable, and timely packing, handling, transport, delivery and return of blood products and patient samples between BBD and customers. This position is also responsible for safe, reliable, and timely handling, transport, and delivery of supplies and blood products between BBD locations (including mobiles). This position is considered “essential” during severe weather or emergency operation events. Founded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for 70 years, delivering nearly 90,000 lifesaving blood products annually to 40+ hospitals, EMS and healthcare partners. BBD is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. BBD serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit delmarvablood.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Requirements

High School Diploma or equivalent.
Must have valid Driver's License and clean driving record.
2 years of fulfillment, driving, and delivery experience in a role that required face to face customer interaction.
Knowledge of the Delmarva region.
Working knowledge of computers and MS Word

Responsibilities

Packing/Delivering blood products to the Delmarva region including: DE, MD, VA, PA, NJ, & NY
Packs blood and blood components in accordance with procedural guidelines and complies with AABB, FDA and state and local regulations.
Monitors incoming orders placed by hospitals using web-based inventory ordering software.
Interfaces with hospital personnel and provides customer service satisfaction 100% of the time.
Works with Hospital Services staff to coordinate delivery of blood products, samples and supplies.
Performs assignment of deliveries and drivers through OnFleet
Responsible for Central Receiving of all unprocessed blood, blood products, and supplies coming into the Christiana Center
When called upon also performs the duties of the Logistics Driver.
Delivers blood products and associated paperwork to depots and customer locations from BBD’s main center at our Christiana location. Ensures safe handling and delivery of blood products in a compliant and timely manner.
Packs blood products at depots or customer locations to be returned to Christiana. Ensures safe return of blood products in a compliant and timely manner. Occasionally may be required to pick up specimens from hospital customers for delivery to BBD.
Performs unprocessed blood and sample pickups for transport between BBD locations.
Handles packages and materials in a compliant and safe manner. Drives vehicle(s) in manner compliant with all local, state and federal laws to ensure safe delivery of blood products, sample tubes, mail and supplies between BBD locations and customers.
Performs fueling and general upkeep maintenance of delivery vehicles.
Completes the Vehicle Safety Checklist and identifies any issue with the BBD vehicle each time it is driven.
Records all product and sample transport activities in Bloodhub in real time.
Exemplifies BBD’s Core Values and meets or exceeds customer’s service expectations.