Hospital Service Technician

Agiliti•Muhlenberg Township, PA

19h•Onsite

About The Position

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. They proudly serve within hospitals, healthcare facilities, and their 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to continual improvement of the quality, reliability, and value of Agiliti's products, as well as the efficiencies of their services. They will be expected to maintain a professional relationship with all hospital staff and other personnel and act as subject-matter experts of customer service. Agiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes through their Equipment Value Management (EVM) framework, which includes Clinical Engineering, Onsite Equipment Management and Rental Services. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients. Their nationwide network ensures quick response to customer needs throughout the U.S.

Requirements

High school diploma or equivalent.
Customer service experience required
Basic computer skills.
Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
May be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. This includes the COVID-19 vaccination.

Nice To Haves

Prior work experience in hospital setting preferred.

Responsibilities

Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
Provides a quality service, performs to quality standards, and meets both customer and company metrics.
Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.