University of Iowa Health Care - Medical Center North Liberty department of Safety and Security is seeking a Hospital Security Officer to patrol assigned areas to ensure a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa Health Care. Controls and monitors access in and out of university buildings and monitors burglar and fire alarm systems as required. Characteristic Duties and Responsibilities: Exercises control over main entrance and Emergency Treatment Center (ETC) entrances to the UI Health Care as well as the main registration area by providing: general assistance to patients, information, parking, traffic control, wheelchair assistance, observation of potential trouble situations. Assist with patients, visitors, and staff entering UI Health Care complex with the Visitor Management Program and Guest Services to meet regulatory requirements. Regularly checks equipment in order to provide fire safety reporting repairs or refills which may be necessary. Maintains open access to fire exits, hose cabinets and extinguishers. Operates fire computer on daily basis and other fire equipment as assigned. Provides fire safety training as directed and responds to all fire alarms. Checks buildings in assigned area for security and checks doors, windows, lights, and equipment. Records and reports all damage for repairs to Engineering Services. Keeps unauthorized personnel out of UI Health Care after hours, controls access to areas based on assignments, maintains regular contact with other security officers, and calls University Police Officers in case of need. Maintains safety of patients, visitors, and staff by reporting all safety hazards for repair or removal. Posts signs for safety and directional information. Provides instructions in safety practices to hospital staff and directions to patients and visitors during any internal or external disasters. Executes surveillance of all suspicious and possibly unsafe actions or conditions and assists staff when necessary, with unruly patients or visitors. Complete appropriate reports on thefts and unusual incidents. Respond to violent encounters involving patient, visitors, and staff members as well as medical emergencies, fires, and routine calls for service. Locks and unlocks doors based on schedules and requests. Responds to questions and calls from people in the community to assist with directions, locations, and other service-oriented needs. Work as a liaison to UIPD in conducting investigations and regulatory reporting. Assists with traffic control as needed. Assists Security personnel. Provides instruction in safety practices to students, staff and public as needed. Manages the Lost and Found unit, tracking and disbursement of lost and found items.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees