Hospital Security Officer Supervisor (2nd Shift) - North Liberty

University of Iowa•Iowa City, IA

9h•Onsite

About The Position

The University of Iowa Health Care - Medical Center North Liberty department of Safety and Security is seeking a Hospital Security Officer Supervisor to provide administrative supervision for hospital security officers, clerks, and temporary staff. This position will collaborate with dispatch, fire safety, nursing services, University police, and all other key stakeholders to enhance safety and security within UI Health Care. The supervisor will support the Manager to ensure their security staff maintain a safe and secure environment for patients, visitors, and staff within the buildings and on the grounds of Medical Center North Liberty. The new University of Iowa Health Care – North Liberty Campus is a 469,000-square-foot, state-of-the-art facility serving as the home of UI Health Care’s nationally recognized Orthopedics service line. It offers coordinated, comprehensive, and accessible care across outpatient, inpatient, and surgical settings. In addition to world-class orthopedic care, the campus features a full-service community imaging center, laboratory services, physical therapy, a retail pharmacy, an emergency department, and a wide range of support services. Every element of the facility is thoughtfully designed to deliver an exceptional experience for patients and staff, support excellence in clinical care, education, and research, and foster meaningful community partnerships. UI Health Care is building a welcoming, skilled, and collaborative team to help launch this innovative campus and advance our mission: Changing Medicine. Changing Lives.

Requirements

Five years’ experience in security or law enforcement work, at least three years of which is at least comparable to the work of the Hospital Security Officer
Ability to obtain the Supervisor certification from the International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment
Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards

Responsibilities

Oversee daily Safety and Security operations to maintain a safe and secure environment
Assist in managing, coordinating, and scheduling the Safety and Security team
Assist in hiring, development, and training of new hires
Assist in managing the performance and providing support for Safety and Security staff
Administratively supervises Hospital Security Officers, Clerks, and temporary staff
Assigns work and provide support for Safety and Security staff
Clearly communicate expectations and provide direction for your shift
Communicate with Security Supervisor and Manager regarding daily operations
Perform and sign performance appraisal for hospital security officers
Manage the performance of security staff, including coaching, counseling, and progressive discipline
Reviews needs for hospital security by patrolling the medical complex
Meeting with representatives of various hospital departments
Reading and approving written reports prepared by security officers
Reviewing service requests
Working with various contractors, and as necessary meeting with representatives from the University Department of Public Safety
Approve payroll, time off requests, overtime, and other leaves
Prepares various administrative reports including those for payroll, overtime and part-time reports, monthly theft reports, and proposed revisions to general procedure and operations manual
Participate in work groups as needed including community service and/or community relations
Conducts investigations and writes reports as required
Other duties as assigned