Hospital Patient Services Clerk 1

SUNY Upstate Medical University • Syracuse, NY

113d • $37,121

About The Position

The position involves conducting courteous and professional interviews with patients, gathering and entering all demographic and insurance data into the CAIS system, and obtaining required signatures while distributing forms and patient cards appropriately. The role requires correctly identifying and attaching patient bracelets, maintaining patient confidentiality, and providing information and directions to patients. It is essential to maintain knowledge of department policies and procedures while achieving an accuracy rate within established guidelines. Flexibility in scheduling is necessary to accommodate the staffing needs of the department, and participation in cross-training in other admitting areas is expected. The candidate must be able to prioritize work and handle stressful situations, as well as perform support functions such as filing and assisting the supervisor in training new employees. Strong customer service, communication, and organizational skills are necessary for success in this role.

Requirements

• One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Responsibilities

• Conduct courteous and professional interviews with patients.
• Gather and enter demographic and insurance data into CAIS.
• Obtain required signatures and distribute forms and patient cards appropriately.
• Correctly identify and attach patient bracelets.
• Maintain patient confidentiality.
• Provide information and directions to patients.
• Maintain knowledge of department policies and procedures.
• Achieve an accuracy rate within established guidelines.
• Provide flexibility in schedule to accommodate staffing needs.
• Participate in cross-training in other admitting areas.
• Prioritize work and handle stressful situations.
• Perform support functions such as filing and assisting in new employee training.

Benefits

• Permanent position
• Salary of $37,121

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed