Hospital Patient Services Clerk 1

SUNY Upstate Medical University • Syracuse, NY

120d • $37,121

About The Position

The position involves a 40-hour work week with duties that include conducting interviews of patients and family members to gather demographic and insurance data into the EPIC computer system. The role requires obtaining necessary signatures, distributing forms and patient cards to the appropriate personnel, and providing information and directions to patients. Additionally, the position involves verifying Medicaid, Medicare, and HMO accounts, participating in cross-training in other admitting areas, and providing clerical support duties such as answering telephones, filing, and copying. The candidate must be able to prioritize work, handle multiple tasks effectively in a timely and accurate manner, and function under stressful situations. Excellent communication, organization, and customer service skills are necessary. Responsibilities also include issuing visitor badges, contacting nursing units to ensure patients can have visitors, and escorting patients in wheelchairs to their appointments.

Requirements

• One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Responsibilities

• Conduct interviews of patients and family members for demographic and insurance data into the EPIC computer system.
• Obtain required signatures and distribute forms and patient cards to appropriate personnel.
• Provide information and directions to patients.
• Verify Medicaid, Medicare, and HMO accounts.
• Participate in cross-training in other admitting areas.
• Provide clerical support duties including answering telephones, filing, and copying.
• Issue visitor badges and contact nursing units to ensure patients can have visitors.
• Escort patients in wheelchairs to their appointments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed