Hospital Operator
About The Position
Glendale Memorial Hospital & Health is seeking a highly skilled, approachable, and proactive Hospital Operator for the primary point of contact role in a high-volume, fast-paced hospital environment. This critical position manages all incoming communication, from patient inquiries to staff requests, requiring a blend of emotional intelligence, professional efficiency, and quick critical thinking. The successful candidate must maintain a pleasant, empathetic, and professional demeanor, particularly in stressful situations. The core objectives are to ensure an overwhelmingly positive initial experience for patients and visitors, and to act as the central facilitator for the smooth, accurate, and timely flow of information between all parties (patients, families, clinical, and administrative teams). This role is instrumental in upholding the hospital's commitment to excellent patient care and operational clarity.
Requirements
- Three to six months of hospital PBX, or other business PBX experience, or telephone company experience required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
