Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative at Cornell Medical Center. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Cornell Medical Center: 525 E 68th St, New York, NY 10065 Check this out on our YouTube! https://www.youtube.com/watch?v=oJwL6AH1G8A What will your job involve? Working with clinical staff within Cornell Medical Center to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy Inspection and servicing of all Danielsâ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment Maintaining adequate inventory levels of container stock at a location and department level Clear communications and strong relationship management with hospital staff and Daniels staff Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision Ensuring staging area is neat and orderly after entering and before leaving the facility Standing and walking for a significant part of the day Lifting containers weighing up to 50 lbs Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees