Hospital Manager

PetVet Care Centers-posted 2 months ago
$90,000 - $115,000/Yr
Full-time • Manager
Berkeley, CA
5,001-10,000 employees
Personal and Laundry Services
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The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.

  • Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
  • Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
  • Orients and trains new clinic staff to the hospital and duties.
  • Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
  • Conducts timely performance appraisals.
  • Documents and reports accidents; files appropriate reports.
  • Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
  • Manages schedules for technical and administrative staff coordinates the DVM.
  • Monitors Workforce Management for missed punches and management of overtime hours daily.
  • Administers the daily operations.
  • Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
  • Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
  • Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9's from local vendors.
  • Assists in resolving issues with pet owners where appropriate.
  • Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area.
  • Responsible for all local accounting functions; ensure daily financial information is accurate.
  • Oversees the management of the inventory and ensures proper documentation and systems are in place.
  • May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
  • May be responsible for contracts or negotiations with insurance providers.
  • Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs.
  • Performs other duties and responsibilities as assigned by the Manager.
  • Bachelor's degree in business, health science or related field strongly preferred.
  • At a minimum, five years of direct office management experience, including at least two years of supervisory experience is required.
  • Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
  • May consider an equivalent combination of education, certification, training, and/or experience.
  • Competitive salary range of $90,000-$115,000 USD.
  • Culture of Care for pets and team members.
  • Opportunities for career growth and development.
  • Supportive work environment with local leadership and national support.
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