Hospital Manager - Great Falls, MT

Vetcor•Great Falls, MT

About The Position

Best Friends Animal Hospital in Great Falls, Montana is seeking an experienced, compassionate Hospital Manager to lead our dedicated veterinary team. This is an exciting opportunity for a strong people leader who is passionate about operational excellence, team development, and delivering exceptional client and patient care. Best Friends Animal Hospital is a well-established, community-focused practice committed to providing high-quality veterinary care in a supportive and collaborative environment. We pride ourselves on a positive culture where teamwork, communication, and continuous improvement are valued. The Hospital Manager plays a vital role in the success of our hospital by overseeing daily operations, supporting team members, and partnering closely with the medical leadership to ensure a smooth, efficient, and welcoming practice.

Requirements

Previous management or leadership experience in a veterinary hospital or medical setting preferred
Strong people-management and communication skills
Proven ability to multitask and lead in a fast-paced environment
Financial acumen with experience in budgeting, payroll, or performance metrics a plus
Passion for animal care and team development

Responsibilities

Lead, coach, and support hospital staff to promote engagement, accountability, and retention
Oversee daily hospital operations, workflows, and scheduling
Manage hiring, onboarding, training, and performance management of team members
Ensure exceptional client service and address client concerns professionally
Monitor financial performance including payroll, revenue, and expenses
Maintain compliance with hospital policies, safety standards, and regulatory requirements
Collaborate with veterinarians to align operational goals with high-quality medical care