Hospital Manager

About the position

The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced, multi-doctor veterinary hospital.

Responsibilities

• Creating and maintaining a healthy and engaged hospital culture
• Successful management of all aspects of people development from training and onboarding to continued career development of our valued teammates
• Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency
• Hiring and appropriate staffing of the hospital
• Partnership with clients, ensuring a positive experience for them and their pets
• Proactively addressing client concerns as they arise
• Representing the hospital in the community through participation in local events as needed
• Meeting and exceeding agreed upon business goals and objectives
• Effective P&L management including appropriate management of Cost of Goods and labor

Requirements

• Previous P&L management experience which includes demonstrated success driving results and managing labor costs
• Experience with recruiting, interviewing and selecting high quality teammates
• Excellent communication skills with demonstrated success tailoring messages to various audiences
• Conflict management skills
• Experience leading a diverse work force and establishing a positive, 'can do' team environment
• Experience leading in a customer focused veterinary practice, hospital or retail environment

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays)
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc - FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth