Hospital Manager II

VCA Animal Hospitals • Fishers, IN

310d

About The Position

VCA Advanced Veterinary Care Center is a beautiful veterinary hospital that is open 24 hours a day, seven days a week, 365 days a year and provides a wide range of specialty and emergency services. We offer a team approach to veterinary medicine, where emergency veterinarians and board-certified specialists work together to provide the most advanced care possible for every patient utilizing the newest diagnostic equipment and therapeutic techniques. Our specialty services include: Orthopedic and Soft Tissue Surgery, Neurology and Neurosurgery, Medical Oncology, Radiation Oncology, Internal Medicine, Ophthalmology, Advanced Imaging, and Physical Rehabilitation. VCA AVCC has an amazing medical and leadership team already in place and is looking for a Hospital Manager to oversee the operations of this practice. The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service. The successful candidate will have experience in personnel management, financial management and business development. Your strong financial and operational acumen will be put to good use! Leadership skills that focus on team growth and development will be key to any candidates success. Previous experience in the veterinary field is recommended.

Requirements

• Minimum 5 years of customer service and financial budget management experience.
• Management of multiple work sites or large format operations is recommended.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional comportment and appearance, with a friendly, positive attitude.
• Respect for and willingness to work with the veterinary team, clients and their pets.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.

Nice To Haves

• Licensed veterinary technician, bachelor's degree, or other higher education highly preferred.

Responsibilities

• Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
• Manage the business operations of a 24-hour veterinary hospital in accordance with financial goals and objectives.

Benefits

• Innovative associate health and well-being department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)
• 401k retirement savings plan with company match
• Health/dental/vision insurance, infertility benefits, gender affirmation services
• Paid parental, vacation, and sick leave
• Generous Pet Care Discount for your pets
• 100% paid life insurance
• 100% paid disability insurance (short term and long term)
• Additional paid 4-week paternity/maternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree