Hospital Liaison

Health Care Connectors•Greenwich, CT

25d

About The Position

Responsible for the overall coordination of community resources for patients served. Acts as a liaison between physicians, hospitals, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction and communication between all involved in patient care activities.

Requirements

Must be a CT licensed nurse, therapist, social medically-trained equivalent, with a minimum one (1) year experience in services coordination for patients with medical and/or socioeconomic needs.
Must have a criminal background check.

Responsibilities

Pre-screens patients referred by physicians for home health needs, eligibility, and homebound status, if appropriate.
Communicates patient needs to physician, and appropriate community resources, and follows up to ensure assistance is rendered.
Coordinates donations of food and clothing from agency to patients served.
Answers phone inquiries and refers callers to appropriate resources.
Liaises with hospital discharge planners and visits with patients in hospital, as requested, to assure smooth transition from hospital to home.
Assists non-homecare patients served by physicians/hospitals in geographic area with nursing home placement, community resources, etc., as requested by patients, their families, physicians, and hospital discharge planners.
Visits with physicians, discharge planners, and others requesting information regarding services provided by the parent agency, branch, or workstation.
Works closely with agency staff to help coordinate needed services for patients, and passes messages to staff, physicians, and other referral sources.
Performs other duties as assigned.
Projects concerned, professional attitude/appearance toward agency staff, referral sources, and general public.
Participates in the QA program attending staff meetings and committee meeting as assigned