Hospital Liaison (LPN/CNA/EMT encouraged to apply!)

Rotech Healthcare • Fort Myers, FL

137d

About The Position

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license in state of residence with a clean driving record.
• Experience with medical equipment preferred.
• Experience with medical billing practices preferred.
• Experience in medical field and administrative record management preferred.
• Three years of related work experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Work in conjunction with an assigned hospital's Case Management / Continuing Care staff to plan, coordinate and facilitate discharge planning for home care services.
• Facilitate delivery and set-up of equipment at point of discharge.
• Educate the patient and/or caregiver on the safe use and maintenance of the equipment.
• Adhere to company policies and procedures regarding personnel protective safety equipment.
• Assist in resolving customer equipment problems under emergency conditions.
• Assist with implementation of quality improvement programs to meet company and JCAHO standards.
• Communicate to supervisor any vehicle problems that compromise safe operations.
• Complete and submit all required paperwork in a timely fashion.
• Coordinate the patient referral process including verification of insurance coverage and patient satisfaction follow-up.
• Develop and maintain working knowledge of current HME products and services.
• Develop basic reimbursement knowledge and document all information required for reimbursement.
• Identify, maintain, and develop relationships with hospital personnel.
• Maintain assigned company vehicle in a clean and safe working condition.
• Prepare and maintain written company records including invoices and work orders.
• Provide or assist with in-services training seminars and/or CEU programs.
• Report equipment hazards and/or product incidents as required.
• Represent the company at local, regional and other assigned trade shows.

Benefits

• Generous paid time off and paid holidays.
• Overtime pay for non-exempt hourly positions based on business needs.
• Commission for Account Executives.
• Fixed and variable rate car reimbursement for Area Managers and Account Executives.
• Employee discount program.
• Employee recognition program.
• Bonus and incentive opportunities.
• Mileage reimbursement when applicable.
• Telephone reimbursement when applicable.
• EAP.
• 401k.
• Medical, Prescription, Dental and Vision.
• HSA and FSA/Dependent Care FSA.
• Life Insurance, Disability, Accidental death, Identity protection and Legal services.
• Mental health and diabetes management programs.
• Vaccinations for HEPB and TB.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED