Hospital Liaison (LPN/CNA/EMT encouraged to apply!)

Rotech Healthcare • Bossier City, LA

133d

About The Position

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states.

Requirements

• Experience in a healthcare setting, preferably in case management, discharge planning, respiratory therapy, or DME coordination
• Strong understanding of patient care workflows and hospital operations
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and maintain detailed records
• Comfort with technology and basic office software (Microsoft Outlook, Word, Excel)
• Valid driver's license and clean driving record (required for travel)
• High school diploma or GED equivalent

Nice To Haves

• Experience working with medical equipment or in a healthcare setting
• Familiarity with medical billing practices and insurance reimbursement
• Ground in medical administration and record management
• At least three years of related work experience
• Knowledge of medical terminology

Responsibilities

• Collaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient discharges
• Ensure timely delivery and setup of respiratory and DME equipment at the point of discharge
• Educate patients and caregivers on proper equipment use and maintenance
• Maintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logs
• Support emergency equipment needs and troubleshoot issues as they arise
• Participate in quality improvement initiatives to meet company and JCAHO standards
• Maintain strong relationships with hospital personnel and serve as a trusted resource for discharge planning
• Provide in-service training and CEU programs as needed
• Represent the company at trade shows and professional events
• Travel to patient homes for equipment setup and follow-up using a company vehicle

Benefits

• Generous Paid Time Off (PTO) and Paid Holidays
• Overtime Pay for eligible hourly positions
• Commission Opportunities for Account Executives
• Bonus & Incentive Programs to reward performance
• Mileage Reimbursement and Company Vehicle Use (when applicable)
• Fixed & Variable Car Reimbursement for Area Managers and Account Executives
• Telephone Reimbursement (when applicable)
• Medical, Prescription, Dental & Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) including Dependent Care
• Life Insurance, Disability Coverage, and Accidental Death Protection
• Mental Health Support through Meru Health
• Livongo Programs for Diabetes and High Blood Pressure
• Healthcare Bluebook and Rx Savings Solutions for cost transparency and savings

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED