Hospital Key Account Executive - Eastern North Carolina

Labcorp • Raleigh, NC

95d

About The Position

Recognized as one of Forbes’ 2022 “World’s Best Employers” and named to the Disability Equality Index’s 2022 list of “Best Places to Work for Disability Inclusion”, Labcorp is seeking to hire a Hospital Key Account Executive who will be the forward face of our company and engage existing and prospective clients alike at all levels. This is a unique opportunity to join a leading global life sciences company and a team focused on advancement in patient health and powers clear, confident decisions through its diagnostics and drug development offerings, selling the benefits of Labcorp in Hospital settings. As a Hospital Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focus specialty products, analytical platforms and workflow efficiencies to our clients. You will target new opportunities with current hospital partners and develop relationships with all leaders inside the hospital administration. The HKAE takes ownership for onboarding new hospital reference laboratory business and working with division and corporate HHS leadership to expand services beyond clinical reference testing (i.e. Labcorp Oncology & Genetics). The territory for this position will cover Eastern North Carolina. It will require mostly day travel with up to 10% overnight travel to visit further clients. The ideal candidate will reside within the territory. We are seeking a competitive and collaborative individual with a high degree of communication and business acumen skills who enjoys growing and working with a seasoned, high-performing team across a wide variety of high-growth areas.

Requirements

• Bachelor’s degree is preferred
• Previous sales experience or account management of 3+ years is preferred
• Experience in the healthcare industry is a plus
• Proven success managing a book of business
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast paced, competitive market
• Excellent time management and organizational skills
• Proficient in Microsoft Office and Excel
• Valid driver’s license and clean driving record

Nice To Haves

• Experience in the healthcare industry is a plus

Responsibilities

• Strong relationship building experience
• Ability to prepare and present professional presentations (In-Person & Virtually).
• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the LabCorp operations team in relation to client needs
• Provide ongoing service and timely resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused
• Provide account management for client’s day to day operations
• Collaborate with entire sales team to grow book of business
• Meet and exceed monthly retention and upsell goals

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level