Hospital Greeter

TEKsystemsWellington, FL
7d$18 - $19Onsite

About The Position

Assigned to greet visitors & guests and prepare their coffee or food menu selections. Responsible for order accuracy, customer service, and timeliness of service. Cleans all assigned work areas, including sweeping and mopping of floors and refrigerators. Re-stocks food and non-food supplies in work areas. Provides exceptional customer service while making hand-crafted, quality beverages. Take orders and make coffee, tea and other drinks to customer specifications. Operate cash register and credit card machines. Fields customer concerns or questions while working to maintain good customer relations and speedy delivery of beverages. Removes garbage and boxes from department per policy and procedure. Records temperatures of the food, freezers and refrigerators daily. Works in dish room, and cleans all necessary items daily. Sweeps and mops floors in the serving and dining areas. May be cross-trained for other positions within the department. Exhibits excellent customer service skills in all interactions with patients, visitors, Physicians, co-workers, hospital and supervisory staff. Recognizes the signs and symptoms of stroke and calling a stroke alert overhead. Verbalizes stroke alert process. Maintains currency in stroke knowledge by completing the annual 1 hour online training.

Requirements

  • Previous Retail/ Food Service experience
  • 2 years of hospitality experience

Responsibilities

  • Greet visitors & guests
  • Prepare coffee or food menu selections
  • Ensure order accuracy
  • Provide customer service
  • Ensure timeliness of service
  • Clean assigned work areas, including sweeping and mopping of floors and refrigerators
  • Re-stock food and non-food supplies in work areas
  • Provide exceptional customer service while making hand-crafted, quality beverages
  • Take orders and make coffee, tea and other drinks to customer specifications
  • Operate cash register and credit card machines
  • Field customer concerns or questions while working to maintain good customer relations and speedy delivery of beverages
  • Remove garbage and boxes from department per policy and procedure
  • Record temperatures of the food, freezers and refrigerators daily
  • Work in dish room, and clean all necessary items daily
  • Sweep and mop floors in the serving and dining areas
  • May be cross-trained for other positions within the department
  • Exhibit excellent customer service skills in all interactions with patients, visitors, Physicians, co-workers, hospital and supervisory staff
  • Recognize the signs and symptoms of stroke and calling a stroke alert overhead
  • Verbalize stroke alert process
  • Maintain currency in stroke knowledge by completing the annual 1 hour online training

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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