Hospital Equipment Service Engineer

STERIS•San Jose, CA

59d•Remote

About The Position

Imagine walking into an operating room suite knowing the equipment you maintain helps clinicians deliver safe care. At STERIS, that’s the impact you’ll make—every day. Your Mission As a Hospital Equipment Service Engineer, you will be the on-site expert hospitals rely on to keep essential medical devices operational. You’ll blend technical acumen with empathy for the clinical environment, ensuring uptime, safety, and a seamless Customer experience.

Requirements

High School Diploma or GED plus 4+ years of work experience, including 2+ years in a mechanical/technical role.
An associate degree, certifications, competitive equipment training, or related military experience may count toward the technical requirement.
Experience engaging with Customers and collaborating in teams.
Clear communication skills—written and verbal.
Comfort with basic technology (Windows, email, navigation, mobile apps, multi-system data entry).
Schedule flexibility for early/late hours and potential overnights to meet Customer/business needs.
Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
To support Customers in the assigned territory, candidates must live in Oregon.

Nice To Haves

You’ve built your career with tools in hand—perhaps in HVAC, industrial maintenance, refrigeration, boilers and chillers, equipment/mechanical repair, diesel or automotive service, aviation maintenance, plumbing, or electrical work.
You enjoy solving problems independently while being part of a supportive team.

Responsibilities

Diagnose and repair STERIS and competitor equipment; perform scheduled maintenance to prevent downtime.
Own your schedule to complete PMs, warranty/service calls, installs, and field upgrades on time.
Document work meticulously using advanced platforms and meet regulatory/compliance requirements.
Partner with Tech Support, Engineering, and Service Contract Management for escalations and complex issues.
Explain repair paths and pricing to Customers; collaborate with Sales to enhance service and identify new opportunities.
Provide coverage across multiple facilities within your assigned territory based on agreements and needs.