Hospital Coordinator (Aurora, IL)

McKesson • Aurora, IL

1d • $22 - $36

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Hospital Coordinator will play a vital role in ensuring the efficient and smooth operation of administrative and logistical processes within a hospital setting, supporting McKesson's commitment to healthcare excellence

Requirements

• Typically requires 5+ years of related experience.
• High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, business administration, or a related field preferred.
• Minimum of 2-3 years of experience in an administrative or coordination role within a healthcare setting.
• Proficiency in SalesForce
• Excellent organizational skills with a strong attention to detail and accuracy.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse individuals.
• Demonstrated ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong problem-solving abilities and a proactive approach to addressing challenges.
• Ability to maintain strict confidentiality

Nice To Haves

• Knowledge of distribution center operations and compliance standards is a plus.

Responsibilities

• Coordinate closely with hospital customers to ensure the timely and accurate receipt of medications.
• Build and maintain strong working relationships with hospital customers and internal account executives.
• Serve as a key liaison between Distribution Centers (DCs), Account Executives, and customers to deliver a seamless customer experience.
• Partner with distribution center leadership to resolve issues related to order processing, deliveries, and proper product storage.
• Prepare, analyze, and maintain operational and customer reports to identify trends and support data-driven decision making.
• Provide general administrative and customer support, including answering phones and managing correspondence with customers and couriers.
• Address and resolve customer inquiries and complaints promptly and professionally, escalating issues as appropriate.
• Collaborate cross-functionally to improve workflow efficiency, service quality, and overall customer satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees