Hospital Billing & Insurance Follow Up Manager

Legacy Health • Portland, OR

85d • $48 - $73

About The Position

This is a hybrid-remote position, open to candidates who reside in Oregon or Washington. The schedule includes on-site work at a designated Legacy Health location, with the flexibility to work remotely from home, on the road, or from a satellite office on other days of the week.

Requirements

• Bachelors Degree in business or related field, or equivalent experience required.
• Management experience with a thorough knowledge of operations, including staffing and scheduling, budget management, and workflow planning required.
• Five years experience in supervision or management of accounts receivable in a health care environment, including experience in billing, collections, electronic billing systems and customer service required.
• Proven expertise in payor management, with the ability to use data analytics to guide discussions and manage escalations effectively.
• Experience with Epic systems and Accounts Receivable (AR) management is essential to ensure smooth billing operations and support financial stability.

Nice To Haves

• Strong skills in lean thinking and problem-solving to optimize billing workflows and drive continuous improvement.
• Ability to manage a broad span of control through implementation of a self-directed team approach.
• Strong communication and leadership skills, and a willingness to lead by example.
• Interpersonal skills to be sensitive to the patient's needs while communicating Legacy's needs.
• Ability to work with insurances and regulatory agencies.

Responsibilities

• Manage day-to-day operations of the hospital billing and Insurance Follow Up department, including staff supervision and workflow optimization.
• Ensure timely and accurate submission of claims to commercial and government payers.
• Monitor and resolve billing issues, denials, and discrepancies to maximize reimbursement.
• Collaborate with coding, registration, and finance teams to streamline revenue cycle processes.
• Maintain compliance with federal, state, and payer-specific billing regulations.
• Develop and analyze billing performance reports to identify trends and opportunities for improvement.
• Provide leadership, training, and support to billing staff to foster a high-performing team environment.
• Serve as a point of escalation for complex patient billing inquiries and disputes.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees