Hospital Assistant II

University of California San Francisco•San Francisco, CA

10d•$30 - $37

About The Position

Under the supervision of the UCSF Primary Care & Specialty Administrative Nurse Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant assists in the delivery of care to patients at UCSF Primary Care and Specialty. The Hospital Assistant will be primarily responsible for the members of their primary care and special team let as well as providing back-up support to other teammates. The Hospital Assistant will play a critical role in the patient experience including optimizing clinic f low, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position f loats between the f ront and the back of f ice performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes. S/he will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. S/he is required to learn and be able to assist in all functions of the practices to include back and f ront of f ice. The Hospital Assistant consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The MA must have f lexibility to cover multiple UCSF Health center primary care and specialty clinic sites The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.63 - $36.99 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Certification f rom an approved Medical Assistant program or equivalent combination of training and experience.
One year experience as a Medical Assistant in a medical practice.
Knowledge and abilities essential to the successful performance of the duties assigned to the position.
Current American Heart Association CPR Certification.
Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel.
Willingness to learn new computer programs as needed to sustain practice operations.
Ability to work effectively with people f rom diverse cultures and diverse socioeconomic situations.
Familiarity with Epic (APeX) electronic health record system
Familiarity with immunizations including cycles and standard recommendations
Experience working with the public, preferably in a medical/hospital/clinic environment
Demonstrated f luency in Spanish or Chinese language: speaking, reading and writing
Internal Medicine, Geriatric, or Family Medicine experience
Familiarity and/or prior experience using a disease registry to track a population of patients
Experience collecting, and entering data, identifying errors and missing information, and performing basic analysis
American Heart Association BLS – CPR Certified