Hospice Volunteer Coordinator

Optimal Care•Grand Rapids, MI

10h•$45,000 - $55,000

About The Position

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Requirements

High school diploma or GED equivalent
Valid driver’s license
Ability to plan, organize and supervise volunteers
Excellent communication both verbally and written
Ability to motivate, interact with and recruit a diverse range of individuals in the business and community
Demonstrated problem-solving skills, organizational skills and attention to detail
Ability to handle multiple priorities at one time

Nice To Haves

Two (2) or more years of experience in health care or hospice

Responsibilities

Interacting with the Administrator to aid in the overall development and enhancement of the volunteer program and in developing and conducting a continuing program for recruiting, training, and retention of volunteers
Screening, selecting, evaluating, counseling or disciplinary actions of volunteers, to ensure these individuals meet the highest standards of personal integrity, emotional maturity, responsibility, flexibility and sensitivity needs of the dying patient and family
Assuring volunteers consistently provide service time equal to no less than 5% of direct care hours
Establishing a minimum of two distinct volunteer positions: direct care, clerical support
Supervising and establishing goals and objectives with and for the volunteer program and monitoring progress towards goals/objectives
Assigning volunteers to meet program needs appropriate to volunteers’ interests and skills, including appropriate record keeping
Coordinating and conducting volunteer training and orientation sessions
Assessing and identifying volunteers’ educational needs and implements appropriate programs
Scheduling work to achieve smooth, orderly workflow
Completing a written performance evaluation of each volunteer in a timely manner on an annual basis
Planning the annual recognition program for volunteers
Tracking and recording volunteer hours and comprise a current and accurate volunteer cost-savings report
Documenting and tracking appropriate volunteer statistical information and other volunteer program records
Managing time in a cost-effective manner that demonstrates an understanding of hospice reimbursement methodologies
Developing solutions to staff, material or time shortages