Hospice Transitional Care Manager

Great Lakes Caring Hospice C IN, LLC-posted about 1 year ago
Full-time • Mid Level
Indianapolis, IN
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The Transitional Care Manager at Elara Caring plays a crucial role in enhancing the home care industry by leading a team of healthcare professionals dedicated to providing high-quality care to patients in their homes. This position involves developing and implementing program procedures, ensuring effective collaboration among service line leaders, and maintaining a thorough understanding of insurance regulations and program outcomes. The role is pivotal in executing strategic plans, addressing conflicts, and educating stakeholders, all while fostering a compassionate and dedicated team environment.

  • Executes strategic plans and strives to obtain departmental goals.
  • Develops and implements day-to-day program procedures and practices.
  • Communicates changes to procedures and practices in a timely manner as the program grows and evolves.
  • Acts as a consultant between service line leaders and team to ensure effective collaboration.
  • Develops policies and procedures to enhance the Transitional Care program.
  • Provides leadership for department and staff.
  • Serves as an educator to internal and external key stakeholders, a resource person, and assists in orientation of all new hire employees.
  • Actively identifies and addresses conflicts involving team, using effective communication and negotiation skills to facilitate resolution.
  • Maintains a thorough understanding of applicable insurance rules and regulations, on program financial situations, goals, budget, and outcomes.
  • Continuously looks for cost savings opportunities.
  • Produces dashboards and data to executive staff for tracking outcomes of the program.
  • Responds to patient and/or family complaints and works to resolve them in accordance to policy.
  • Treats all patients and caregivers with respect and courtesy.
  • Bachelor's degree in School of Nursing, preferred.
  • 3+ years nursing experience in hospice, home health, geriatrics, or general med-surg nursing.
  • Certified Hospice and Palliative Nurse (CHPN) or willingness to obtain the certification within 2 years.
  • Must have a dependable vehicle, valid driver's license, and current auto insurance in accordance with the laws of the state.
  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance
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