HOSPICE TRANSITION LIASON

Custom Home Health Inc•Monroe, MI

15h

About The Position

The Hospice Hospital Liaison will be a Registered Nurse (RN) who will act as liaison between the referral sources and the hospice team. This role will perform pre-admission evaluations for appropriateness of hospice services, obtain informed consents, initiates the admission process by educating and informing patient/family of hospice, and its services. This role will work directly with the consultant team to develop and maintain referral source relationships Please note that all clinical decisions must be made under the direction and supervision of the Director, Clinical Operations and in accordance with regulation admission/eligibility by the Medical Director.

Requirements

Proactive and effective problem-solving skills.
Outstanding interpersonal and communication skills, both verbal and written.
Expertise in agency and community resources and practices.
Excellent working knowledge or regulatory standards and reimbursement issues in home care and hospice.
Proven organizational skills.
Demonstrated knowledge of payer sources.
Demonstrated knowledge of the referral source types and community resources.
Accurate and timely documentation skills.
Demonstrated management/leadership skills.
Willingness to work a flex schedule and serve patients/families in the geographic service area.
Detail oriented with good time management skills.
Registered Nurse license in state(s) practicing.
Has 1+ years’ experience as a General In-patient Liaison for Hospice settings.

Nice To Haves

Preferred board Certification or working toward board certification in hospice and palliative care.

Responsibilities

Promotes philosophy for hospice and its available services.
Explains services and benefits to patients, family members, and significant others in a manner that facilitates an accurate and positive view of services.
Assesses referred patient’s clinical needs and disease status and if needed confers with patient’s attending physician and leadership regarding assessment to establish eligibility.
Facilitates patient discharge to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies and admission.
Ability to speak to hospice consent forms and to articulate in a clear manner to hospice patients, family members and/or caregivers.
Represents Custom and its services in a competent, professional manner consistent with the organization’s service and teamwork culture.
Communicates identified patient needs to appropriate leadership as well as potential solutions.
Establishes and maintains significant professional referral source relationships leading to patient referrals.
Ensures all available medical records, referral forms are completed, dated, and signed, and turns in to referral management.
Works closely with community, hospital, and facility education representatives to meet growth and development targets and maintain market acceptance and allegiance.
Promotes a positive working relationship between program and corporate personnel.
Independently attends and participates in staff meetings, educational programs and community events.
Proactively provides education to facilities on the purpose, process, and goal of general Custom Hospice Care.