Hospice Team Coordinator
About The Position
Maintains staff schedules. Schedules patients for admission and home health aide visits. Coordinate additional staffing resources (SCT, agency) when staffing assistance is needed. Coordinate Face to Face (F2F) visits for physicians/APNs. This requires detailed knowledge of the coverage area for each staffing resource/vendor and any restrictions and/or limitations for each resource/vendor. Responsible for support function and timeliness of execution to meet the required regulations. Monitor specified Epic reports and work ques per defined timelines. Responsible for preparation of weekly IDT meetings. Ensures professional courtesy for effective triage/routing of phone calls and patient privacy. Answers all inbound telephone, screens calls and takes messages. Take intake calls with intake coordinator is unavailable. Performs other duties as assigned. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
Requirements
- A valid driver’s license issued by the Division of Motor Vehicles.
- GED or HS Equivalency Diploma
- Requires 3 years of exp
- experience in a medical field such as a hospital or medical office.
- Knowledge of medical terminology
- Good communication skills
- Experience with multi-line phones
- Experience with Microsoft applications
Responsibilities
- Maintains staff schedules.
- Schedules patients for admission and home health aide visits.
- Coordinate additional staffing resources (SCT, agency) when staffing assistance is needed.
- Coordinate Face to Face (F2F) visits for physicians/APNs.
- Responsible for support function and timeliness of execution to meet the required regulations.
- Monitor specified Epic reports and work ques per defined timelines.
- Responsible for preparation of weekly IDT meetings.
- Ensures professional courtesy for effective triage/routing of phone calls and patient privacy.
- Answers all inbound telephone, screens calls and takes messages.
- Take intake calls with intake coordinator is unavailable.
- Performs other duties as assigned.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
