Hospice Team Coordinator

Custom Home Health Inc • Troy, MI

9h • Onsite

About The Position

At Custom Home Health, we are seeking a dedicated Team Coordinator to ensure total, accurate, and timely patient information in the medical record. This role involves coordinating direct care scheduling, monitoring tracking systems, and providing clerical support to the assigned team. Join a team committed to excellence and compassionate care.

Requirements

• High school graduate
• Proficiency in Microsoft Office.
• Exceptional organizational and multitasking skills.
• Excellent telephone and customer service skills.
• Strong work ethic and time management skills.
• Demonstrates patience, flexibility, and a cooperative attitude.
• Comfortable participating in weekend and telephone on-call rotation.

Nice To Haves

• college degree preferred.

Responsibilities

• Coordinate the SOC visit by interacting with the patient or their representative.
• Proactively plan and assign patients to clinical staff.
• Perform visual checks of forms for discrepancies and process discharge documentation in a timely manner.
• Maintain accurate logs and distribute reports to appropriate staff.
• Update weekly schedules for interdisciplinary team staff and notify the Clinical Team Manager of discrepancies.
• Verify visits provided against visits ordered and scheduled.
• Receive and relay messages for assigned interdisciplinary team staff.
• Prepare schedules for weekend and on-call coverage and order medical supplies as needed.
• Participate in on-call rotation for weekend coverage and answer phones after hours.
• Support the Agency's customer service program by maintaining a responsive and knowledgeable approach to customer contacts.
• Perform other activities as assigned by the Clinical Team Manager.

Benefits

• Opportunities for professional development and advancement.
• Supportive and collaborative work environment where your contributions are valued.
• Make a difference in the lives of our patients and their families every day.
• Full Medical, Dental, Vision, and Retirement Benefits.
• Company-Matched 401(k).
• Paid Holidays.
• Paid Time Off.
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees