Hospice Team Coordinator

Bay Area Medical Center • Milwaukee, WI

301d • $21 - $32 • Remote

About The Position

The Hospice Team Coordinator is responsible for maintaining staff schedules, scheduling patients for admission and home health aide visits, and coordinating additional staffing resources when needed. This role requires detailed knowledge of the coverage area for each staffing resource/vendor and any restrictions or limitations for each resource/vendor. The coordinator is also responsible for ensuring timely execution of support functions to meet required regulations, monitoring specified Epic reports, and preparing for weekly IDT meetings. The position primarily involves telework, with occasional on-site presence required for training.

Requirements

• A valid driver's license issued by the Division of Motor Vehicles.
• GED or HS Equivalency Diploma.
• Requires 3 years of experience in a medical field such as a hospital or medical office.
• Knowledge of medical terminology.
• Good communication skills.
• Experience with multi-line phones.
• Experience with Microsoft applications.

Responsibilities

• Maintains staff schedules.
• Schedules patients for admission and home health aide visits.
• Coordinates additional staffing resources when assistance is needed.
• Coordinates Face to Face (F2F) visits for physicians/APNs.
• Monitors specified Epic reports and work queues per defined timelines.
• Prepares for weekly IDT meetings.
• Ensures professional courtesy for effective triage/routing of phone calls and patient privacy.
• Answers all inbound telephone calls, screens calls, and takes messages.
• Takes intake calls when the intake coordinator is unavailable.
• Performs other duties as assigned.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED