Hospice RN Case Manager Nursing Preceptor (RN)

Mission Healthcare•San Diego, CA

About The Position

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! The preceptor is an experienced clinician who receives formal training to facilitate the orientation, clinical development, and validation of competency for staff who are new to the role, including annual skills competency or new specialty skills being introduced. The role of the preceptor is crucial to the success of the new employee/student. An effective preceptor demonstrates a high level of knowledge of the workplace and department, proficiency in the job, professionalism and serves as an instructor to the new employee. The culture and values of the organization support the role by providing a formalized structure for the process.

Requirements

Graduate of an accredited school of nursing. 2+ years of recent acute care experience in an institutional setting. Bachelor’s degree preferred.
1 year of Hospice experience required. 3+ years of Hospice experience preferred.
Have valid driver’s license with no restrictions and auto insurance meeting state’s insurance coverage minimums.
Current licensure in State, CPR certification.
Responsible for supervising hospice aides.
Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills per competency checklist.
Demonstrates an enthusiasm for the nursing and therapy profession and projects a positive attitude.
Conveys a commitment to personal and professional growth.
Consistently adheres to the organization’s policies, procedures, and protocols.
Annual performance evaluation is within standards and has received no counseling for policy or conduct violations.
Maintains threshold of metrics identified for HCHB and SHP.
Demonstrates strong critical thinking skills.
Projects confidence in decision-making and problem-solving skills.
Demonstrates a proficiency with technical skills.
Possesses effective communication skills and working relationships with all members of the interdisciplinary team.
Portrays a sensitivity to the learning needs of nurses and therapists new to the profession, organization, and/or nursing/therapy specialty.
Understands and demonstrates respect for cultural and generational differences.

Nice To Haves

Supervisory experience not required but preferred.
Preceptor experience preferred.

Responsibilities

Teacher/Coach
Expands knowledge through the sharing of expertise and promotes learning by connecting theory with practice.
Incorporates the essential elements of critical thinking and development of clinical practice.
Leader/Influencer
Exemplifies the four pillars of Strategic Areas of Focus: Growth, Clinical Improvement, Talent, and Engagement.
Demonstrates collaboration by consistently integrating team-based communication strategies according to the organization’s standards.
Facilitator
Clearly defines the preceptor-preceptee relationship and identifies expectations at the beginning of the orientation.
Assists in identifying learning needs and develops an orientation schedule that includes a variety of learning opportunities in the clinical assignment based upon the new hire’s clinical practice developmental stage.
Assess and addresses the unique learning needs of specific learner populations (i.e. new graduates, experienced new hires, experienced clinicians changing specialties, generational differences).
Includes new hires in the development of learning objectives, attainable outcomes, and goals that are reflective of the new hire’s unique learning needs, preferred learning styles, and developmental readiness to learn.
Applies effective communication strategies (i.e. intent, listening, advocacy, inquiry, and silence).
Selects appropriate conflict management strategies when coaching for performance (i.e. Crucial Conversations, The Five Step Format).
Evaluator
Gives and receives performance feedback throughout the orientation process.
Validates clinical skills per the organization’s standards.
Using the agreed upon learning objectives, outcomes, and goals, provides the new hire, the education team, the quality team, and the manager with an objective evaluation of the new hire’s clinical performance throughout and at the conclusion of the orientation process.
Completes the preceptor-preceptee assignment by completing all required documentation and returning it to the manager at end of orientation (i.e. skills checklists, competency validation forms, goals sheets).
Socialization Agent
Assists the new hire in integrating socially and professionally as a member of the interdisciplinary team.
Role Model
Models professional verbal and non-verbal behaviors when interacting with the interdisciplinary team.
Protector
Encourages independence and self-confidence through the development of coping skills.
Maintains confidentiality of the evaluation and progress of the new hire.
Additional Expectations
Guide the new employee in the orientation process by teaching the roles and responsibilities of the job as well as standards of behavior, formal and informal rules, and culture. Assists in completion of orientation checklists and competency validation.
Oversee the learning experience for students.
Mandatory attendance on new hire update calls.
Assist existing employees with roles and responsibilities of the job such as standards of behavior, formal and informal rules, and culture. Assists in education on new and existing processes and programs. Assisting with annual skills competencies.
Available for clinical conferencing and consulting from team members.
Attend mandatory quarterly team meetings with the education department and fellow preceptors for updates and discussion.