Full Time Hospice Regional Admissions Coordinator (AM)
About The Position
Join Silverado Hospice Austin covering our Austin areas and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services . Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring a Hospice Regional Admissions Coordinator – a detail-oriented and compassionate professional who supports the admissions process for hospice and palliative care patients. This role blends administrative precision, empathy, and coordination to ensure a smooth and dignified transition into care. Be a difference-maker with a hospice care leader! You lead with empathy, organization, and professionalism. You’re dependable, emotionally intelligent, and thrive in a fast-paced, team-focused environment. You’re passionate about supporting patients and families with grace and efficiency during vulnerable moments.
Requirements
- High school diploma required; college coursework in business administration preferred
- Minimum 1 year of experience in customer service or inside sales
- Prior hospice or palliative care experience strongly preferred
- Typing speed of 50 WPM and proficiency in Excel, Word, and basic computer tasks
- Valid driver’s license, clean driving record, and current auto insurance required
- Reliable transportation and willingness to travel
Nice To Haves
- college coursework in business administration preferred
- Prior hospice or palliative care experience strongly preferred
Responsibilities
- Manage data entry and maintain accurate admission tracking logs
- Coordinate hospital discharges and general admission processes
- Overcome initial objections to hospice and palliative care services
- Verify insurance and manage authorization processes
- Schedule staff to meet with patients and families in a timely manner
- Ensure intake documentation is completed per policy
- Participate in team meetings and collaborate with interdisciplinary staff
- Communicate empathetically with patients, families, and associates
- Remain calm and level-headed in emergencies and emotionally intense situations
- Perform other duties as assigned
Benefits
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
